Data Protection Policy 

Last updated: 18 July 2025

VirtuBiz Hub is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data in line with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information:

• Full name

• Email address

• Phone number

• Business name

• Billing and payment details (processed securely via third-party payment platforms)

• Any information you submit through forms, emails, or direct communication
  
  

We only collect information that is necessary to provide our services effectively.

2. How We Use Your Information

Your information is used to:

• Provide and manage our services

• Communicate with you about your orders or enquiries

• Send invoices, confirmations, or service updates

• Improve our services and customer experience

• Meet legal and regulatory requirements
  
  

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Security

We take reasonable technical and organisational steps to protect your information from:

• Loss

• Misuse

• Unauthorised access

• Disclosure or alteration
  
  

Access to your data is limited to authorised persons only.

4. Third-Party Services

We may use trusted third-party platforms such as:

• Payment processors

• Email services

• CRM or admin tools
  
  

These providers are required to handle your information responsibly and securely.

5. Your Rights

You have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent for data processing

• Lodge a complaint with the Information Regulator of South Africa
  
  

You can exercise these rights by contacting us directly.

6. Data Retention

We only keep your personal information for as long as necessary to:

• Provide our services

• Comply with legal requirements

• Maintain business records
  
  

Once no longer required, your data is securely deleted.

7. Cookies

Our website may use cookies to improve functionality and user experience. You may disable cookies in your browser settings if you prefer.

8. Policy Updates

This policy may be updated from time to time. Any changes will be posted on this page with the updated date.

9. Contact Information

If you have any questions about this policy or how your data is handled, please contact:

VirtuBiz Hub
Email: virtubizhubsa@gmail.com