Refund Policy

Last Updated: 27 November 2024

Our Promise

At VirtuBiz Hub, we’re committed to delivering reliable, high-quality virtual assistant services. We want all our clients to be happy, but we understand that sometimes things don’t go as planned.

When a Refund May Be Considered

You may be eligible for a refund if:

• You notify us within 7 days of purchasing a service.

• The service delivered does not meet the agreed terms.

• There are significant quality issues or clear deficiencies in the work delivered.
  
  

Refunds Will Not Apply If:

• The service was fully delivered and accepted.

• Delays or problems were caused by you (e.g., missing info, lack of communication, or incorrect details).
  
  

How to Request a Refund

1. Email Us at virtubizhubsa@gmail.com

2. Include: your name, date of purchase, and reason for your request.

3. We’ll review your request and might reach out for more info.

4. If approved, the refund will be processed within 14 days and sent back to your original payment method.
   
   

Still Have Questions?

We're always happy to chat! Reach out if you’re unsure about anything, our goal is to make sure you’re well taken care of.